Report a Concern


Reporting Fraud, Abuse, & Misconduct

IPT Powertech takes all reports of alleged wrongdoing seriously. In accordance with its internal policies and procedures, senior management has set up a “Whistleblowing Response Team” to act as the principal channel to receive allegations. This ‘response team’ is constituted from the respective heads of Internal Audit and Human Resources departments. Anyone with information regarding fraud against IPT Powertech or anyone of its entities or country operations, or involving an IPT Powertech’s staff is strongly encouraged to report this information through the whistleblowing hotline.
People reporting wrongdoing through this hotline have the option to leave relevant contact information or to remain anonymous. However, allegations of workplace harassment and abuse of authority cannot be reported anonymously. When reporting wrongdoings through the hotline, people are encouraged to be as specific as possible, including the basic details of who, what, where, when and how any of these incidents occurred. Specific information will allow the Whistleblowing Response Team to properly investigate the alleged wrongdoing.

Confidentiality

People reporting wrongdoing through this hotline have the option to leave relevant contact information or to remain anonymous. However, allegations of workplace harassment and abuse of authority cannot be reported anonymously. When reporting wrongdoings through the hotline, people are encouraged to be as specific as possible, including the basic details of who, what, where, when and how any of these incidents occurred. Specific information will allow the Whistleblowing Response Team to properly investigate the alleged wrongdoing.

Malicious Reporting

The transmittal of knowingly false information to the Whistleblowing Response Team by IPT Powertech staff members constitutes misconduct, for which disciplinary measures may be imposed. IPT Powertech will sanction any personnel who deliberately make a false accusation or intentionally provide false information.

How to report retaliation?

Staff members have the right to be protected from retaliation for having reported allegations of wrongdoing or for having cooperated with a duly authorized audit or investigation. IPT Powertech personnel who believe that retaliatory action has been taken against them may forward all supporting information and documentation directly to the Internal Audit Department at ali.k@iptpowertech.com . If it establishes a credible case of retaliation or threat of retaliation, the Internal Audit Department will open an investigation in that manner. IPT Powertech will do its utmost to protect whistleblowers by sanctioning personnel who take reprisals against individuals who report allegations of wrongdoing.

What will the "Whistleblowing Response Team" do?

The ‘Whistleblowing Response Team’ will acknowledge the receipt of all allegations. The ‘Whistleblowing Response Team’ will accept anonymous allegations except for those regarding workplace harassment or abuse of authority. The ‘Whistleblowing Response Team’ will review the allegations and conduct a preliminary assessment to determine whether there are sufficient indications to warrant a formal investigation. During a formal investigation, the ‘Whistleblowing Response Team’ will establish the facts and substantiate the findings with evidence. The ‘Whistleblowing Response Team’ submits its investigation reports to IPT powertech senior management for consideration of disciplinary proceedings or administrative action, as appropriate. Where the investigation does not substantiate the alleged wrongdoing, the ‘Whistleblowing Response Team’ will close the case.



"IPT POWERTECH GROUP recognizes its employees', suppliers and customers' right to express their grievances or complaints, in writing. to a dedicated team. without prejudice to their standing or career, and their identity will remain anonymous. IPT POWERTECH GROUP will take disciplinary actions against employees if their expressed grievances contain false accusation or is defamatory to IPT POWERTECH GROUP, their immediate supervisors or colleagues. In case where grievance is not satisfactorily addressed at the immediate supervisor level, them employees may appeal to their concerned Department Manager who shall attempt to resolve the complaints within two (2) working days.

In case where the grievance is not satisfactorily addressed at the Department level, then employees may seek the assistance of the Human Resources Manager, who will conduct a hearing in conjunction between the concerned employees and their Immediate Supervisor and their Department Manager to resolve the grievance in a satisfactory manner. Employees and the immediate supervisor may also bring in other fellow employees from within IPT POWERTECH GROUP as witnesses at this point of the process.

The concerned Department Manager shall have three (3) working days after the parties meet to respond in writing to the complaint.

In case where the nature of the grievance is such that can have implications other employees as well, the complaint may be escalated to the Group CEO to take the final decision."

Download our code of conduct.