Managed Services
In response to the rapidly rising market trend, IPT PowerTech started to focus on Managed Services. Currently, IPT PowerTech, and throughout the group subsidiaries, is providing its various customers with services beyond the basic preventive and corrective maintenance for both Infrastructure and Telecom parts:
- Implementation Supervision
- Acceptance of Implemented Works
- Electricity Bills Payment
- Refueling
- Fuel Monitoring
- Energy Consumption Monitoring
- Sites Security
- Site Management
Site management activities also include:
- NOC Management
- On Call 24/7 Support Desk
- Warehousing Facilities
- Provision &Handling of Spare Parts
- Handling of Faulty Modules
- Repair and Return
- Power Backup Provision
- KPI Monitoring
- Alarms Analysis
- Post Crisis Analysis
- Work Process Enhancement
- Work Scheduling
- Preventive and Proactive care Services
Part of its service provision, IPT PowerTech has included preventive and proactive Services for various radio, transmission and core equipment. This offering includes:
- On Field Support
- L2 Support
- L3 Support
- Different vendors repair and return services
- Different vendors remote support
The above goes with the usual activities of:
- On Call 24/7 Support Desk
- KPI Monitoring
- Alarms Analysis
- Post Crisis Analysis
- Work Process Enhancement
